Contact
How to reach NovelVerse, and — where a path is not open yet — what to do instead.
Before you write
NovelVerse is operated by Dave Zachary Macarayo, one person in the Philippines. There is no support team and no response time commitment. Anything that has a control inside the product is answered faster by using that control than by writing about it, which is why each section below names the in-product path first where one exists.
The dedicated addresses below are published only after a message sent to them has been received and answered. All four are published now, with Copyright's policy and structured Notice routes coupled to its address. An address that is missing below is withheld on purpose — it is not yet cleared for public use.
Where to write
Account and product
Trouble signing in, something in the product behaving wrongly, or a question about how a feature works.
- Account settingsrequires an account
- Password reset
Privacy and your information
Access, correction, objection, erasure, or portability of your information under the Data Privacy Act, and any other question about the Privacy Notice.
- Export or delete your accountrequires an account
- Analytics and reading-history controlsrequires an account
- Privacy Notice
Copyright
Reporting that work published here infringes rights you hold, or responding to a claim made against your own work.
Security and safety
A suspected vulnerability, or an urgent safety concern about someone's wellbeing. In an emergency involving someone's immediate safety, contact local emergency services first — NovelVerse is not monitored continuously and cannot act as an emergency service.